Victim Assistance Program

The mission of the Osceola County Victim Assistance Program is to provide services to victims and their families, as their cases proceed through the Justice System.

The Victim Assistance Program (VAP) provides services to victims of violent crimes, including but not limited to domestic violence. In general, these services center around the criminal justice process and the civil process. Originally the services prescribed were in accordance with the contract between the Office of the Attorney General and the Osceola County Board of Commissioners.

The Victim Assistance Program is based out of the Osceola County Courthouse and offers free assistance to all victims without the need of a referral or legal representation. Any victim can seek the assistance from VAP without a prior appointment. VAP is a walk-in service. Services are provided during regular business hours. VAP provides an After Hours Emergency Injunction service for victims needing an emergency injunction after regular business hours. Please note: This service is available only to victims who meet the emergency assessment for this service.

The Victim Assistance Program strives to ensure that victims rights and their best interests are served and as such has found that the services most requested by victims are:

Provide information regarding upcoming court dates and times.
Escort victims to court for their hearings.
Provide copies of police reports and other court related documents.
Provide assistance to victims wanting to file a Victim Compensation Claim.
Crisis counseling, information and referrals to other community based agencies.
Facilitate the Victim Awareness Class.
Serve as liaison between the victim, courts, and/ or other local and out of state agencies.
Translate statements for non-English speaking victims.

Location and Contact Information

Osceola County Courthouse (Map)
Family Court Services
2 Courthouse Sq. Suite 3100
Kissimmee, Florida 34741
Monday - Friday 8:00a.m.-5:00p.m.
Telephone Numbers: 407.343.2462 and/or 407.343.2464
E-Mail: ctadae1@ocnjcc.org

For Emergency after hours injunctions, contact your local Police Department; 911; or Help Now, Inc., 24 hour Hotline 407.847.8562.